Privacy Policy

We understand the importance of the privacy of all information our customers provide. That is why we do every reasonable effort to use it carefully and sensibly. The information you give us is never shared with third party service providers or other companies.

Security Policy

We protect the security of the information you input on our checkout page by using 128 bit Secure Sockets Layer (SSL) software. It encrypts all information so that all transactions are a hundred present safe. Even our support operators do not have any access to the customers' credit card information because only the last 4 digits of your credit card number are reflected in our database.

Shipping Policy

We offer a worldwide shipping service so your order can be shipped to any country you specify. The products are packed in discrete envelopes and the content is not mentioned on them. All the orders are sent out directly from the Indian manufacturer. The delivery takes about 2-3 weeks if the order is sent by International Unregistered Mail.

Return Policy

The specific nature of products makes it impossible to accept returns. The storage conditions during the order transportation cannot be guaranteed thus we don't accept returns even if the package remains unopened.

Cancellation Policy

Within 24 hours after order submission an order can be cancelled. It's absolutely necessary that you contact our support team by phone or by e-mail and inform them of your decision to cancel the order. Please give the number of your order and specify the reason for the cancellation.

Note: The order cannot be cancelled AFTER the expiration of the 24 hours period.

Refund/Reship Policy

Our first priority is our customers' satisfaction with the products and the services we provide. If you didn't receive the order within the delivery time stated we guarantee your payment pack or a replacement free of charge!

What you should do in this case:

• Check the time of delivery

Since the medication comes from India the order sent by International Unregistered Mail will arrive within 2-3 weeks. Please make sure that the deadline has actually been missed.

• Contact the customer support service of our shop

Please Contact Us to inform that the deadline has been missed. We will get in contact with the postal services and if they can't resolve the problem on their own, we will send you a replacement or refund your payment as long as you request. The time of refund procedure takes approximately 5-7 days and depends on the banks' transaction processing time.

Note: Disputing a charge (charge back issue) without previous contacting the trader is treated as a credit card fraud. The details of both credit card and its holder (name, address, IP address, e-mail address) will be blacklisted and reported to the issuing Credit Card Company (Fraud Division), FBI (Credit Card Fraud Division).